Privacy Policy

Last Updated: January 22, 2025

WitData Company Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website witdata.app and use our services.

1. Company Information

  • Legal Name: WitData Company Limited
  • Registered Address: 3 Nguyen Luong Bang Street, Tan My Ward, Ho Chi Minh City, Vietnam
  • Contact Email: contact@witdata.app

2. Information We Collect

2.1 Personal Information You Provide

When you use our contact form or communicate with us, we may collect:

  • Contact Information: Name, email address, company name, phone number
  • Project Information: Service interest, project timeline, budget range, project description
  • Communication Records: Messages you send us and our responses

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs
  • Cookies and Similar Technologies: We use Google Analytics to analyze website traffic and user behavior

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To respond to your inquiries and provide consultation services
  • Marketing: To send you information about our services, industry insights, and promotional offers (with your consent)
  • Analytics: To understand how visitors use our website and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

We do NOT sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We use the following third-party service providers to help operate our website and services:

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Retention

We retain your personal information for one (1) year from the date of last contact, unless:

  • You request earlier deletion
  • We are required by law to retain it longer
  • We have an ongoing business relationship with you

6. Your Rights

6.1 For All Users

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time

6.2 For EU Residents (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to Portability: Request your data in a machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Restrict Processing: Request restriction of processing in certain circumstances
  • Right to Withdraw Consent: Withdraw consent for data processing at any time

6.3 For California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of categories and specific pieces of personal information collected
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of sale of personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at contact@witdata.app. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic and usage patterns
  • Remember your preferences
  • Improve website functionality

7.1 Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics for traffic analysis

7.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. Learn more about managing cookies:

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Vietnam. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

  • Standard contractual clauses approved by regulatory authorities
  • Ensuring service providers maintain adequate data protection standards

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification for significant changes (if you have provided your email)

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of Vietnam. For users in the EU, GDPR provisions apply. For users in California, CCPA provisions apply.

Note: This Privacy Policy is designed to comply with GDPR, CCPA, and Vietnamese data protection laws. However, we recommend consulting with a legal professional to ensure full compliance with all applicable regulations in your jurisdiction.